This Privacy Notice sets out the basis on which we will process the personally identifying information (‘Personal Data’) that we collect and receive from and about users of our websites (www.oxfordhouse.org.uk and www.lovebethnalgreen.com), (together “the Sites”) and customers who purchase tickets for our events, attend our events, hire and/or venue space or subscribe to our newsletters.
Our privacy commitments
CUSTOMERS
Data Collection
We collect the following Personal data from or about you as an Oxford House customer:
Data Uses
We use your Personal Data:
Cookies
We use cookies (small text files which are transferred to your browser by the Sites to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our cookie section (see end). They do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of the Sites.
Google Analytics
Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Sites. Google uses this data only to provide us with information on how users use the Sites and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
Data Sharing
Oxford House will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.
Social Media
We will share your Personal Data with social media sites to enable them to provide marketing messages that you have agreed to receive from them. The social media sites have all published their own privacy statements and can be viewed on their sites.
THEATRE BOX OFFICE
Data Collection
We Got Tickets (www.wegottickets.com) collect the following data from you as an Oxford House guest:
Data Uses
We use your Personal Data:
Data Sharing
Oxford House will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.
SOCIAL MEDIA FOLLOWERS
Data Collection
We receive the following Personal Data about you if you follow one of our social media accounts: Your account name, gender, general interests, location, age. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.
Data Uses
We use this Personal Data:
Data Sharing
Oxford House will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account.
WEBSITE VISITORS
Data Collection
We collect the following Personal Data about you if you visit one of our Sites: site referrals, browsing pattern, browser type, location, general interests, gender, and age. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/ HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software. The legal basis for collecting and processing this personal data is our legitimate interest in operating the Sites, providing you with access to the pages you wish to access, understanding the interests of our potential customers and providing you with relevant information about our services.
Data Uses
We use this Personal Data:
For more information please see Cookie Statement at the end of this document.
Data Sharing
Oxford House will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate the Sites, provide our services to you and administer your account or otherwise as required or permitted by law.
DATA PROCESSORS
We use third party processors to collect, export, process and store Personal Data on our behalf. The processors we use currently are the following:
International Data Transfers
We use data processors located outside the European Economic Area only after taking such steps as are required to ensure that Personal Data they process on our behalf receives protection equivalent to that provided in the EEA. Our processors are either certified as compliant with the EU-U.S. Privacy Shield Framework where they are located in the USA or have entered into an agreement with us containing the model clauses approved by the European Commission as providing contractual protection equivalent to that provided by the data protection regulations applicable in the EEA. To learn more about the Privacy Shield program, please visit www.privacyshield.gov.
Data Security
Duration of Storage
If you have not opened any email communication from an Oxford House brand or interacted in any other way with our brands for 36 months we will regard you as an inactive subscriber and delete your details from our records except where retention is necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees.
Your Rights in Relation to Personal Data
Changes to our Privacy Notice
We will update this Privacy Notice from time to time to reflect changes in our operations. All such changes will be posted to the Sites and if we consider it to be appropriate we will notify subscribers of any material changes by e-mail.
Contacting us
Oxford House is the Data Controller in respect of any Personal Data that you submit to us or that we collect from or about you. We are a registered charity (registration no. 208582) and company limited by guarantee registered in England and Wales (registered no. 59858) with registered offices at Oxford House, Derbyshire Street, London, E2 6HG.
If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this Privacy Notice, or our Sites, our contact details are as follows:
Cookie Statement
Oxford House may set and access first-party cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy. These cookies are integral to the services provided by the website to you.
You can choose to enable or disable cookies in your web browser. By default, your browser will accept cookies, however, this can be altered. For further details please consult the help menu in your browser. Disabling cookies may prevent you from using the full range of services available on the website.
You may delete cookies, however, you may lose any information that enables you to access the website more quickly.
[The website uses the third-party Cookies detailed in Schedule 2 to this Policy for the purposes described therein. These cookies are not integral to the services provided by the website to you and may be blocked at your choosing via your internet browser’s privacy settings. Please ensure that your internet browser is up-to-date and consult the help and guidance provided by the developer of your browser if you are unsure as to how to adjust your privacy settings.]
Schedule 1: First-Party Cookies:
WP-settings-*
This cookie is used to customise your view of the admin interface and also the main site interface. The cookie remains for 1 year.
WP-settings-time-*
This cookie is used to customise your view of the admin interface and also the main site interface. The cookie remains for 1 year.
wordpress_test_cookie
This cookie is used to check whether your web browser is set to allow or reject cookies. The cookie remains until the end of your browser session.
Schedule 2: Third-Party Cookies:
wfwaf-authcookie-***
This cookie is a security measure provided by Wordfence to distinguish users during log in. This cookie remains for 30 minutes
_ga
This cookie is an Analytics collector provided by Google Analytics. It is used to distinguish users. The cookie remains for 2 years.
_gid
This cookie is an Analytics collector provided by Google Analytics. It is used to distinguish users. The cookie remains for 24 hours.